1. All items are valid for one time(s) exchange only. 
2. Exchange(s) items have to be within 7 working days from the date purchase.
3. Shipping cost are to be borne by customer.
4. Once we have verified your return, a return credit will be emailed to you. It will take up to 3-5 working days and after you may use the credit and shop with us again.
  • 1. BUTLER Home Essential only accept returns of unused, undamaged items, within 14 days of the date your purchase.
  • 2. All returned items must be in new & unused condition with the packaging intact.
  • 3. We regret to inform you that goods that are not met with the above-stated conditions will be rejected.
  • 4. Kindly email us the reason for return and your invoice number of your order to:
  • 5. Gentle reminder that all goods return must be returned in with a tracking number by any courier of your choice.
  • 6. Refund or return goods will strictly be processed by credit notes or exchange with other items only.
  • 7. All costs incurred to return of the items will be borne by the customer to our office. 
Address: 808 French Road #07-167, Singapore 200808