1. All items are valid for one time(s) exchange only. 
2. Exchange(s) items have to be within 7 working days from the date purchase.
3. All shipping cost are to be paid by customer.
4. Once we have verified your return, a return credit will be return in your account at, it will take up to 3-5 working days. You may use the credit and shop with us again.
1. BUTLER Home Essential only accept returns of unused, undamaged items, within 14 days of the date your purchase.
2. All returned items must be in new & unused condition with the packaging intact.
3. We regret to inform you that goods that are not met with the above-stated conditions will be rejected.
4. Kindly email us the reason for return and your invoice number of your order to:
5. Gentle reminder that all goods return must be returned in with a tracking number by any courier of your choice.
6. Refund or return goods will strictly be processed by credit notes or exchange with other items only.
7. All costs incurred to return of the items will be borne by the customer to our office. 
Address: 808 French Road #07-167, Singapore 200808